Shipping policy
SHIPPING POLICY
Processing Times Orders are typically processed within 1–3 business days. Pre-order items will be processed and dispatched once stock arrives — estimated timelines are noted on each product page.
Domestic Shipping (New Zealand)
- Auckland Delivery: $10.00 NZD
- North Island Delivery: $11.90–$14.90 NZD
- Rural Delivery: $15.90 NZD
- South Island Delivery: $14.90–$24.90 NZD
Estimated delivery: 2–5 business days (rural areas may take longer).
International Shipping (Australia)
- Standard International Shipping: $18.00–$25.00 AUD
Estimated delivery: 7–14 business days. Customs and import duties may apply and are the responsibility of the customer.
Cards & Badges
- Domestic Standard: $10.00 NZD
- International Standard: $5.00 NZD
Pre-Orders Pre-order items follow the same shipping rates as above. Dispatch occurs once stock is received. Estimated arrival dates are listed on each product page.
Free Shipping We offer free shipping promotions — check our store for current offers and eligibility conditions.
Tracking Once your order has been dispatched, you'll receive a confirmation email with tracking details where available.
Questions? Contact us at cutecollectablesnz@gmail.com and we'll be happy to help.